Quality with a smile – struggle free

Quality with a smile - struggle free

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variance

Illustration: statue of Wilhelm Tell

Learn accuracy from Wilhelm Tell?

We have spoken of variance, we have spoken of uncertainty, let us now talk of accuracy. The concepts are inseparable.I would like to illustrate accuracy through stories of two renowned archers from history, or legend, depending on whom you ask.

Illustration: uncertainty

Uncertainty – how much exactly?

Most of us dislike uncertainty, by our very nature. It evokes fear of what the future holds, of losing control, of helplessness. We like being in control, knowing what to expect. Since we developed our scientific and logical thought, we rely on our logic.
And what is logic? A deduction based on our experience: “if A then B”.

Illustration: process-capability

Are you capable?

I’d like to talk a little about capabilities. Don’t worry, not about your personal capabilities, which I have no doubt are excellent. We shall talk about your processes’ capabilities. Though, I must say, some find that even more frightening. However, I have found that some concepts which appear difficult and intimidating may become simple and straightforward, if we but look at them from a slightly different, a bit more familiar and less threatening an angle.

Illustration: noise

Noise proof

Post Views: 992 Noise proof 24 בנובמבר 2013 Among the gurus of Quality Assurance there was a Japanese man by the name Genichi Taguchi, who has only recently left this world, in June 2012. Being an engineer and a man of wide outlook, he realized the most profound thing any manufacturing organization must understand about …

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Illustration: why - a cast iron pot

Why? Because!

Post Views: 894 Why? Because ! 17 בנובמבר 2013 It often happens that we are going down a certain path, performing an action in a certain way, just because this is the way we have always done it, without knowing why. Perhaps our parents have done so, perhaps our teachers taught us to do so, …

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