Quality with a Smile – Struggle Free
An approach that will take you to another level
A few weeks ago, a student asked me a very interesting question. It was following a discussion about her frustration with improper Quality Assurance practices where another student, her friends, works. The question she asked was: “What’s the deal with the change you’re always talking about?
Ever since the appearance of the new revision of the ISO 9001 standard was published, I see incessant discussions of frightened Quality Assurance people on the differences between the revisions of 2015 and that of 2008. There are also a multitude of classes and training promising to help with the transition from the previous to the new.
I am very happy to announce that “Maof Dvora” invites you all to benefit from a variety of new training plans. In addition, existing plans have been renewed, have gone through much rethinking and fine-tuning.
In order to proceed and understand problem-solving methodology, we need to speak the same language. Thus, in this article, I shall focus on a trinity of basic terms: cause – target – effect.
I must choose one subject. Well, I shall focus on the first stage of problem-solving methodology: Problem Definition. I shall open with a little amusing story we used to tell as a joke, when I was a teenager.