Tonight is the lighting of the first Hanukkah candle. Of all the Jewish holidays, Hanukkah is probably my favorite. And that is not only because of its trappings – all the light, and the candles, and the sufganiyot and the levivot (I so love levivot) – but also because of its message.
Naturally, I am not speaking of the 7-day-oil message. That is something anyone, from wee children to their proud grandmothers and grandfathers know too well. So well, in fact, that it causes the skeptical adults to voice their disbelief and growing distrust of this holiday, as they say that is impossible and they do not believe in miracles… (more…)
Ever since the appearance of the new revision of the ISO 9001 standard was published, I see incessant discussions of frightened Quality Assurance people on the differences between the revisions of 2015 and that of 2008, as well as a multitude of classes and trainings promising to help with the transition from the previous to the new.
However, as I am coming from a different approach, in my opinion, and of those who share my or similar approach, there is little real difference between the new, 2015 revision and the previous one. (more…)
“Oh, East is East, and West is West, and never the twain shall meet,
Till Earth and Sky stand presently at God’s great Judgment Seat…”
Thus Joseph Rudyard Kipling (1865–1936), the great British writer, poet, journalist opens his well-known poem The Ballad of East and West.
Aside from the fact that Rudyard Kipling is my all-time favorite poet, and one who truly combines the East and West in the most magical of ways for both children and adults, I have chosen to cite the words of this poem here for another reason. (more…)
I hear this all the time: how can we set a goal if we don’t know if we can make it?
This comes from a fear- and uncertainty-based reality: I do not trust myself, the company, my co-workers, you name it; so how can I commit to reach some goal which is currently beyond my ability?
It is customary to think that running from responsibility is human nature. That people are willing to do no more than the barest minimum, that they are lazy and do not like their peace disturbed, and would prefer doing nothing over taking any sort of initiative. In Israel we have a phrase coined for it: a “small head”.
Naturally, it is customary to accompany this observation by a small side step, to exclude the freaks of nature among us, the suckers, those who actually like to “enlarge their heads”.
Everybody knows that the slogan of Quality Assurance is “constant improvement”. However, not everybody knows that when we say improvement we necessarily mean change. One cannot improve something without changing it. Indeed, we know that if we keep doing what we have always done, we shall get the results we have always got. You want different results? You want the results to improve? You must do something differently.