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processes

Illustration: symbols

Harness the power of symbols

The human brain is amazing and still, at this point of history and development of science, very much mysterious. Much more is unknown yet than discovered, but there are some things which scientists and researchers have uncovered and identified.

Early-train

Investigate like children

The slogan embroidered in golden thread on the flying banner of Quality Assurance says: “Constant Improvement”. And if we ask: how is “constant improvement” achieved? The answer would be: investigate.

Illustration: procedures

A helper against us

In Quality Assurance, how does any process begin? From a definition, born of necessity, with the guidance, for instance, of the ISO 9001 standard, which instructs us to identify the processes in our organization and define them. That is, to decide how we perform them, which we may put in writing, so everyone can verify in the future, if they forget. We call that “procedure”.

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