Quality with a Smile – Struggle Free

Quality with a smile - struggle free

An approach that will take you to another level

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processes

Illustration: procedures

A helper against us

In Quality Assurance, how does any process begin? From a definition, born of necessity, with the guidance, for instance, of the ISO 9001 standard, which instructs us to identify the processes in our organization and define them. That is, to decide how we perform them, which we may put in writing, so everyone can verify in the future, if they forget. We call that “procedure”.

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