A week ago, I met with a group of students from Quality Engineering course held last year at the Riyan Center in Rama village, conducted by the Erez College in Shlomi. The Riyan Center is an organization dedicated to helping the Arab and minorities to find better employment, and this course was for the Druze and Circassian students. It ended in summer 2017 with the students taking the external exam held by the Israel Society for Quality, ICQE, which 71% passed of the 17 students who attended. (more…)
The differences between the revisions of standard ISO 9001:2008 and ISO 9001:2015 do not begin and end with process-orientation and risk management.
The old chapter 5, from the 2008 revision, was called Management Responsibility. In the new, 2015, revision it has been separated in two, and the part which remains in chapter 5 has now received a new overall chapter title: Leadership. This change is what I would like to address here now. (more…)
I am very happy to announce that “Maof Dvora” invites you all to benefit from a variety of new training plans and also some reviewed ones, which have gone through much rethinking and fine-tuning. (more…)
Lately I have had the pleasure to take part in a most fascinating discussion on the LinkedIn network on the subject of worker empowerment. The discussion took place at a group of which I am a member, and its subject was the sharing by one of the quality managers of his efforts to empower his workers, while the management, and to be precise, the wide management, isn’t really into it.
Many interesting things were said by the group members, and what I have seen made me realize, that the whole concept of empowerment may not be so very clear to most people.
The discussion has inspired me to write this article, and I hope we can perhaps bring some clarity into the concepts.
Today I shall tell you another story about the Wise Men of Helem and solutions to problems. I know this one in Russian, beautifully translated from Yiddish, in which it was written by Ovsey Driz, a wonderful Russian Jewish poet and writer, as part of a cycle “The bead bookmark”. This poem-story is called “Helem traditions” (my own loose translation):
From times immemorial there were mice in Helem.
Not one, not two, not a thousand – but, perhaps, a million.
A short while ago we have celebrated Hanukkah, and at the party in my son’s school a few girls have staged and performed the old and well-loved song by Hava Frankel (lyrics) and Dvora Havkin (music), Hanna Zelda. To my delight, I have discovered a rather charming translation of this humorous song and bring it here (taken from ETNI website; translators’ names given as Ayala, Tanya, Menachem):
Oh Hanna Zelda, my beloved wife,
The Feast of Hanukka has come and arrived,
And at Hanukka, my soul really aches,
For to eat some sweet potato cakes.
The human brain is amazing and still, at this point of history and development of science, very much mysterious. Much more is unknown yet than discovered, but there are some things which scientists and researchers have uncovered and identified.
One of them is some insight into the way we process symbols as opposed to verbal, textual messages. In this post I shall be using the infographics I found researching the subject, at an education blog Mr G Online (here). For example, did you know:
- that we only require 150 milliseconds to process a symbol and 100 milliseconds to attach a meaning to it? (more…)
What makes us decide what we do?
A good question, and some of you may be surprised by the answer.
But wait, perhaps some of you are surprised already: why do we care, actually? What makes this our business to know? After all, we are not neuroscientists, we are Qualitly Assurance specialists. What we care about is…
A fascinating and funny lecture from TED (as usual). This time it is Shawn Achor, who explains to us how to completely overturn our understanding: that success at work (and not only at work) results from the worker being happy, and not the other way around…
Shawn Achor is the winner of over a dozen distinguished teaching awards at Harvard University, where he delivered lectures on positive psychology in the most popular class at Harvard.
Most of you are well familiar with the feeling the Quality Assurance engineer/manager/person has in the majority of organizations: all this effort, overcoming all the resistance and then, upon leaving it unattended for a little while – everything just whams back into nothing, as if you have never done anything at all.
Great are the frustration and the weariness, the begetters of wear down. You’ve got to be kidding me, do it all over again? Why? Why can’t someone else make an effort, for a change, and keep up the results we have achieved? Why must it be your intervention to set the wandering off the path straight?