Quality with a smile – struggle free

Quality with a smile - struggle free

An approach that brings results at a different level

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growth

Illustration: change

What’s the deal with change?

A few weeks ago, a student asked me a very interesting question. It was following a discussion about her frustration with improper Quality Assurance practices where another student, her friends, works. The question she asked was: “What’s the deal with the change you’re always talking about?

Hanukkah geld

Happy Hanukkah 2017

Tonight is the lighting of the first Hanukkah candle. Of all the Jewish holidays, Hanukkah is probably my favorite. And that is not only because of its trappings – all the light, and the candles, and the sufganiyot and the levivot (I so love levivot) – but also because of its message.

Illustration: free presentation to watch and download

ISO 9001 standard change in a new light

Ever since the appearance of the new revision of the ISO 9001 standard was published, I see incessant discussions of frightened Quality Assurance people on the differences between the revisions of 2015 and that of 2008. There are also a multitude of classes and training promising to help with the transition from the previous to the new.