A week ago, I met with a group of students from Quality Engineering course held last year at the Riyan Center in Rama village, conducted by the Erez College in Shlomi. The Riyan Center is an organization dedicated to helping the Arab and minorities to find better employment, and this course was for the Druze and Circassian students. It ended in summer 2017 with the students taking the external exam held by the Israel Society for Quality, ICQE, which 71% passed of the 17 students who attended. (more…)
A few weeks ago, a student asked me a very interesting question, following a discussion about her frustration with improper Quality Assurance practices in the organization where another student, her friends, works. The question she asked was: “What’s the deal with the changes you’re always talking about? Is it really necessary in Quality Assurance to always make changes? Can’t we leave something that works as is?”
Well, the short answer is: that’s right, we must constantly make changes.
The longer answer is this article, triggered by the conversation. (more…)
Ever since the appearance of the new revision of the ISO 9001 standard was published, I see incessant discussions of frightened Quality Assurance people on the differences between the revisions of 2015 and that of 2008, as well as a multitude of classes and trainings promising to help with the transition from the previous to the new.
However, as I am coming from a different approach, in my opinion, and of those who share my or similar approach, there is little real difference between the new, 2015 revision and the previous one. (more…)
Today begins the Sukkot Festival. Like any Jewish holiday, so does this one, too, have layers of meaning and a uniqueness, both in significance and in action. Like in Passover, we do a lot of things we do not normally engage in, which facilitates the making of spiritual and other changes and personal growth. (more…)
I am very happy to announce that “Maof Dvora” invites you all to benefit from a variety of new training plans and also some reviewed ones, which have gone through much rethinking and fine-tuning. (more…)
Last evening, Saturday night, we have marked the end of Shabbat and the beginning of Shavuot, the Time of the Giving of the Torah.
In the synagogue we chose to affiliate ourselves with, of the conservative community of the Minyan Masorti Kfar Wradim, we have celebrated with a community dinner and then studying together until nearly midnight, on themes to do with Ruth Scroll and the Giving of the Torah. (more…)
If you are in the habit of reading my articles, you have probably already gathered, that I am not here to preach what is good and what is bad, but show you a way to ask questions in places where it, probably, has never occurred to you to ask them, and to lead you on a different thinking path to finding solutions to problems you have encountered habitually, perhaps all your life.
Einstein said: “We cannot solve our problems with the same thinking we used when we created them.” So I endeavor to change the way you think of familiar problems, in order to widen the thinking you use to solve them. (more…)
The best way to take the struggle out of Quality Assurance is by a change in our approach, empower the people, instead of keeping them powerless. Cooperation, instead of competition.
But is YOUR organization ready for that change in approach? Have YOU began to make the change, but it is still not seeping all through to mid-management team?
Maof Dvora offers a solution for two challenges, in one:
- Your human resources department is wreaking its brains to think up what to do wiht you this year: another jeep drive? Kayak rowing? Bowling night?
- You are unsure how to expand the change you began making to include your mid-management team.
On this website’s home page I have stated that Quality Assurance is people, it is a process, and it is an approach.
So far I have spoken mostly about the people and the approach, and haven’t really touched on the process part at all. Today I would like to discuss processes.
What type of process? As a matter of fact – any process you can think of. Yes, any process at all. Naturally, amongst them, the organizational and technological processes at organizations, plants and factories. This is where most of you are coming from, and this is where most of Quality Assurance effort is made.
I have read the following enlightening story at the Lenta.ru website.
There was in the Russian city Kursk a young and talented teacher, let’s call her N., who has come to Illinois on a special program, designed to allow young and talented teachers to live and work in the United States of America. She was chosen for the program because she developed her own method of creative development in children, based on the main idea that the child’s creative effort should be applied. The child should see his creations being useful and bringing joy; shards on the floor, told-you-it-will-fall, you know… the daily life of daily-life objects.