Tomorrow, Friday, it is going to be Tu BeAv, the 15th of the month of Av, the Ancient Festival of Love and Passion. And here I am, as usual, thinking and pondering on the subject of this holiday, reading interpretations… I would like to share with you what I feel coming up from them. (more…)
If you are in the habit of reading my articles, you have probably already gathered, that I am not here to preach what is good and what is bad, but show you a way to ask questions in places where it, probably, has never occurred to you to ask them, and to lead you on a different thinking path to finding solutions to problems you have encountered habitually, perhaps all your life.
Einstein said: “We cannot solve our problems with the same thinking we used when we created them.” So I endeavor to change the way you think of familiar problems, in order to widen the thinking you use to solve them. (more…)
Last time we spoke of the first stage in problem-solving methodology: Problem Definition. If we want to proceed and truly understand problem-solving methodology, we need to speak the same language. Thus, in this article, I shall focus on the three basic terms: cause, effect and target. (more…)
This past year has been so overwhelming for me with respect to all types of work that I do, that I hadn’t the time to write even a single article. But it has gone, I have freed a bit of time, finished the upgrade of the website and would now like to renew my writing of content, to bring you value. It won’t be weekly, as it was in the beginning, but I shall set a goal for myself to write a full article for you on a monthly basis. Then we’ll see how it goes. (more…)
This time I would like to offer you an article I have read on the web, following a discussion on one of the professional social networks, focused on the best tools for making a good root cause analysis of a problem. The article was written by Mark Paradies, president of System Improvements, Inc, and it may be found at his websiteThe TapRooT® Folks.
Some of Mark’s conclusions I personally do not agree with, but the article provides an excellent review of the basics of root cause analysis, its advantages and its weaknesses, and is written in a good, methodical way. (more…)
Last week, following a discussion we held in class in the Quality Engineering course program, while answering questions in preparation for the ICQE exam, a student has asked me whether I truly thought that not all knowledge is always helpful. I replied that indeed this was so, and that it is my belief that sometimes, certain knowledge may not only be unhelpful but even harmful.
Being well aware that an answer such as this may result in a storm of protests, I had to elaborate and thoroughly explain and base my meaning.
Today I shall tell you another story about the Wise Men of Helem and solutions to problems. I know this one in Russian, beautifully translated from Yiddish, in which it was written by Ovsey Driz, a wonderful Russian Jewish poet and writer, as part of a cycle “The bead bookmark”. This poem-story is called “Helem traditions” (my own loose translation):
From times immemorial there were mice in Helem.
Not one, not two, not a thousand – but, perhaps, a million.
Among the gurus of Quality Assurance there was a Japanese man by the name Genichi Taguchi, who has only recently left this world, in June 2012.
Being an engineer and a man of wide outlook, he understood the most profound thing any manufacturing organization must understand about its processes (as a matter of fact, his insights may easily be expanded to service processes as well as any organizational and other processes at all): every process is influenced by external noise factors.
I have read the following enlightening story at the Lenta.ru website.
There was in the Russian city Kursk a young and talented teacher, let’s call her N., who has come to Illinois on a special program, designed to allow young and talented teachers to live and work in the United States of America. She was chosen for the program because she developed her own method of creative development in children, based on the main idea that the child’s creative effort should be applied. The child should see his creations being useful and bringing joy; shards on the floor, told-you-it-will-fall, you know… the daily life of daily-life objects.