Cause – Target – Effect
In order to proceed and understand problem-solving methodology, we need to speak the same language. Thus, in this article, I shall focus on a trinity of basic terms: cause – target – effect.
root cause
What’s the problem?
I must choose one subject. Well, I shall focus on the first stage of problem-solving methodology: Problem Definition. I shall open with a little amusing story we used to tell as a joke, when I was a teenager.
Investigate like children
The slogan embroidered in golden thread on the flying banner of Quality Assurance says: “Constant Improvement”. And if we ask: how is “constant improvement” achieved? The answer would be: investigate.
