Quality with a smile – struggle free

Quality with a smile - struggle free

An approach that brings results at a different level

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involvement

Illustration: free presentation to watch and download

ISO 9001 standard change in a new light

Ever since the appearance of the new revision of the ISO 9001 standard was published, I see incessant discussions of frightened Quality Assurance people on the differences between the revisions of 2015 and that of 2008. There are also a multitude of classes and training promising to help with the transition from the previous to the new.

Illustration: hammer - solution

On hammers, space, cats and other animals

Today I shall tell you another story about the Sages of Helem and problem solution. I know this one in Russian, beautifully translated from Yiddish, in which it was written by Ovsey Driz, a wonderful Russian Jewish poet and writer, as part of a cycle “The bead bookmark”.

Illustration: Hanukkah

Size matters

Post Views: 1,166 Size matters 22 בדצמבר 2013 A short while ago we have celebrated Hanukkah, and at the party in my son’s school a few girls have staged and performed the old and well-loved song Hanna Zelda. This song always reminds me of all the micro-managers (and they always remind me of Hanna Zelda). …

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Tourist monument in the Madurodam park for the nameless boy who saved the dyke.

Who’s afraid of responsibility?

In the Scheveningen district of The Hague in the Netherlands lies a miniature park called Madurodam, home to a range of 1:25 scale model replicas of famous Dutch landmarks. Among them is a statue of the famous Dutch boy, who has taken responsibility and plugged a leaking dike (picture on the right).

Illustration: plate-spinner - resistance

An Exercise in Futility

Most of you are well familiar with the feeling the Quality Assurance engineer/manager/person has in the majority of organizations: all this effort, overcoming all this resistance and then, upon leaving it unattended for a little while – everything just whams back into nothing, as if you have never done anything at all.