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involvement

Illustration: free presentation to watch and download

ISO 9001 standard change in a new light

Ever since the appearance of the new revision of the ISO 9001 standard was published, I see incessant discussions of frightened Quality Assurance people on the differences between the revisions of 2015 and that of 2008. There are also a multitude of classes and training promising to help with the transition from the previous to the new.

Illustration: hammer - solution

On hammers, space, cats and other animals

Today I shall tell you another story about the Sages of Helem and problem solution. I know this one in Russian, beautifully translated from Yiddish, in which it was written by Ovsey Driz, a wonderful Russian Jewish poet and writer, as part of a cycle “The bead bookmark”.

Illustration: Hanukkah

Size matters

Post Views: 1,176 Size matters 22 בדצמבר 2013 A short while ago we have celebrated Hanukkah, and at the party in my son’s school a few girls have staged and performed the old and well-loved song Hanna Zelda. This song always reminds me of all the micro-managers (and they always remind me of Hanna Zelda). …

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Illustration: procedures

A helper against us

In Quality Assurance, how does any process begin? From a definition, born of necessity, with the guidance, for instance, of the ISO 9001 standard, which instructs us to identify the processes in our organization and define them. That is, to decide how we perform them, which we may put in writing, so everyone can verify in the future, if they forget. We call that “procedure”.

Tourist monument in the Madurodam park for the nameless boy who saved the dyke.

Who’s afraid of responsibility?

In the Scheveningen district of The Hague in the Netherlands lies a miniature park called Madurodam, home to a range of 1:25 scale model replicas of famous Dutch landmarks. Among them is a statue of the famous Dutch boy, who has taken responsibility and plugged a leaking dike (picture on the right).

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