The differences between the revisions of standard ISO 9001:2008 and 2015 do not begin and end with process-orientation and risk management. Chapter 5 was called Management Responsibility and now it has a new title: Leadership. This change is what I would like to address here now.
Post Views: 1,203 Size matters 22 בדצמבר 2013 A short while ago we have celebrated Hanukkah, and at the party in my son’s school a few girls have staged and performed the old and well-loved song Hanna Zelda. This song always reminds me of all the micro-managers (and they always remind me of Hanna Zelda). …
In the Scheveningen district of The Hague in the Netherlands lies a miniature park called Madurodam, home to a range of 1:25 scale model replicas of famous Dutch landmarks. Among them is a statue of the famous Dutch boy, who has taken responsibility and plugged a leaking dike (picture on the right).