Quality with a Smile – Struggle Free
An approach that will take you to another level
The differences between the revisions of standard ISO 9001:2008 and 2015 do not begin and end with process-orientation and risk management. Chapter 5 was called Management Responsibility and now it has a new title: Leadership. This change is what I would like to address here now.
On responsibility, leadership and in-between Read More »
Today I shall tell you another story about the Sages of Helem and problem solution. I know this one in Russian, beautifully translated from Yiddish, in which it was written by Ovsey Driz, a wonderful Russian Jewish poet and writer, as part of a cycle “The bead bookmark”.
On hammers, space, cats and other animals Read More »
Post Views: 1,245 Size matters 22 בדצמבר 2013 A short while ago we have celebrated Hanukkah, and at the party in my son’s school a few girls have staged and performed the old and well-loved song Hanna Zelda. This song always reminds me of all the micro-managers (and they always remind me of Hanna Zelda).
In the army they taught us that jumping the chain of command is against military law. Breaking this law would lead to being prosecuted for undermining authority, and to rather unpleasant results. For the perpetrator.
Pyramids and jumping chain of command Read More »
In the Scheveningen district of The Hague in the Netherlands lies a miniature park called Madurodam, home to a range of 1:25 scale model replicas of famous Dutch landmarks. Among them is a statue of the famous Dutch boy, who has taken responsibility and plugged a leaking dike (picture on the right).
Who’s afraid of responsibility? Read More »