{"id":12,"date":"2013-06-23T17:31:56","date_gmt":"2013-06-23T14:31:56","guid":{"rendered":"http:\/\/test.eichut.net\/test\/2013\/06\/23\/2013-06-23-17-31-57\/"},"modified":"2020-08-09T21:40:00","modified_gmt":"2020-08-09T18:40:00","slug":"home","status":"publish","type":"page","link":"https:\/\/eichut.net\/en\/","title":{"rendered":"QA with a smile, struggle free"},"content":{"rendered":"\t\t
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QA is People, QA is a Process,
QA is an Approach.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Quality Assurance is a great deal more that satisfying requirements and specifications. It is:
– striving to identify and satisfy customer expectations<\/b>;
– internalizing that we work with and for people <\/b>and not documents, standards or products – and that the all process are made (or not made) by people<\/b>;
– understanding that only cooperation<\/strong> with these people will bring quality –
it is\u00a0 the love of people and leadership.<\/strong><\/p>\n

The proud slogan on Quality Assurance standard claims: \u201cConstant improvement<\/strong>\u201d. And yet:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Can anything be improved without changing it?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Every improvement requires a change<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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And a process of\u00a0real change<\/strong>\u00a0is only possible when your\u00a0thought<\/strong>, your relationship <\/strong>to that which you wish to change, changes<\/strong>\u00a0as well. For if they do not, if you go on viewing it in the same way and from the same vantage point as you used to do before – you will continue acting towards it in the same way you used to do before, and then\u00a0there shall be no change<\/strong>, and, therefore, no improvement<\/strong>.<\/p>\n

If so, above all, it means a change of approach<\/strong>; combining the love of people with\u00a0simplicity, innovation and inventive thinking; seeing the old from a new angle and finding simple, and therefore creative, solutions. Only then can you\u00a0lead and leave the others behind you<\/strong>, to contend themselves with satisfying requirements which\u00a0you<\/strong><\/em> shall set.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Quality\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Quality\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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What makes this approach to QA different?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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It begins with recognizing that Quality Assurance is first and foremost about people.<\/strong>\u00a0It is the people who make and operate the processes.<\/strong> Understanding the factors\u00a0motivating and empowering people <\/strong>(or the opposite), of communication, of increased awareness, well-organized well-understood processes are the key to solving the challenges you are struggling with today. You do not need another program to implement or some more tools and methods, but a full overhaul of your thinking.<\/em><\/strong> Meaning – change of approach<\/strong>.<\/p>\n

The good news is one can learn<\/strong> this approach and significantly improve <\/strong>in all areas. Then, constant improvement<\/strong> is no longer limited to the select few, but very much reachable<\/strong> and real.<\/strong> Acquiring this approach on all levels<\/strong> will allow you to set this process in motion and maintain it.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Probably a complicated process. What do we get from it?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Proper training, a change in approach and the use of the applicable management tools drastically change <\/strong>the attitude towards QA and achieve results<\/strong>, which will mean \u2013\u00a0significant reduction in resources and increased profitability!\u00a0<\/strong>You would be surprised to discover the many and various fruits of your labor in this process making appearance in unexpected places, such as:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\"Integrity<\/figure>

A better working climate<\/h3>

Cooperation creates a sense of belonging and responsibility and increases the effort to discover and solve problems.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\"Effectiveness<\/figure>

Greater work efficiency<\/h3>

Engaged workers, gratified and satisfied with their work perform their tasks with more attention and care.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\"Reducing<\/figure>

Decreased costs and time<\/h3>

Better effectiveness lowers waste of all resources, as well as shortening time due to improvement, which lowers costs.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\"Appreciated<\/figure>

Lower employee turnover<\/h3>

Appreciated workers, knowing they are trusted and listened to, value it and don't look to leave the organization.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Specializing in facilitating change processes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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For any audience and any configuration or level, from the organization-wide to the one-on-one for a quality worker, manager, team leader, engineer or operator.<\/strong><\/p>\n

“Quality with a smile” offers you a variety of training plans:<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\"Reality-changing<\/a><\/figure>

Reality-Changing Plan<\/a><\/h3>

An organization-wide breakthrough and revolutionary change process.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\"Training<\/a><\/figure>

Relaxation and Training<\/a><\/h3>

Fun days combined with training and empowerment, for different audiences.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\"On-site<\/a><\/figure>

On-site training plan<\/a><\/h3>

Training at your organization, tailored for your needs and different audiences.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\"Formal<\/a><\/figure>

Formal training plan<\/a><\/h3>

Send your key people to QA or QE (ICQE) course at a local college.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\"Winner<\/a><\/figure>

Winner Service Plan<\/a><\/h3>

Turn your satisfied customers into your most loyal advertisers.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\"Group<\/a><\/figure>

Group Growth Plan<\/a><\/h3>

Empowerment and self-improvement in groups of colleagues or friends.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\"Personal<\/a><\/figure>

Personal Growth Plan<\/a><\/h3>

Facilitating in processes of making changes, wherever you feel stuck.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\"Custom-tailored<\/figure>

And if you want something else<\/h3>

If none of the existing plans is suitable - a unique plan can be tailored for you.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tChoose the plan best suited to your organization<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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and let’s begin together to shape the right approach for your processes and people \u2013 in order to become\u00a0leaders in your field!<\/strong><\/p>\n

Don\u2019t be satisfied with \u201cgood enough\u201d.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Be extraordinary !<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

QA is People, QA is a Process, QA is an Approach. Quality Assurance is a great deal more that satisfying requirements and specifications. It is:– striving to identify and satisfy customer expectations;– internalizing that we work with and for people and not documents, standards or products – and that the all process are made (or […]<\/p>\n","protected":false},"author":1,"featured_media":6840,"parent":0,"menu_order":6,"comment_status":"closed","ping_status":"open","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"plain-container","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-12","page","type-page","status-publish","has-post-thumbnail","hentry","odd"],"yoast_head":"\nQA with a smile, struggle free » Quality with a Smile - Struggle Free<\/title>\n<meta name=\"description\" content=\"\u05d0\u05d9\u05db\u05d5\u05ea \u05d4\u05d9\u05d0 \u05d0\u05e0\u05e9\u05d9\u05dd, \u05d0\u05d9\u05db\u05d5\u05ea \u05d4\u05d9\u05d0 \u05ea\u05d4\u05dc\u05d9\u05da,\u05d0\u05d9\u05db\u05d5\u05ea \u05d4\u05d9\u05d0 \u05d2\u05d9\u05e9\u05d4.\u05d0\u05d9\u05db\u05d5\u05ea \u05d4\u05d9\u05d0 \u05d4\u05e8\u05d1\u05d4 \u05d9\u05d5\u05ea\u05e8 \u05de\u05d4\u05e2\u05de\u05d9\u05d3\u05d4 \u05d1\u05d3\u05e8\u05d9\u05e9\u05d5\u05ea \u05d5\u05de\u05e4\u05e8\u05d8\u05d9\u05dd. \u05d6\u05d5\u05d4\u05d9:\u2013 \u05e9\u05d0\u05d9\u05e4\u05d4 \u05e9\u05dc \u05d6\u05d9\u05d4\u05d5\u05d9 \u05d5\u05de\u05d9\u05dc\u05d5\u05d9 \u05d4\u05e6\u05d9\u05e4\u05d9\u05d5\u05ea \u05e9\u05dc \u05d4\u05dc\u05e7\u05d5\u05d7\u05d5\u05ea;..\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/eichut.net\/en\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"QA with a smile, struggle free » Quality with a Smile - 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