Today I shall tell you another story about the Wise Men of Helem and solutions to problems. I know this one in Russian, beautifully translated from Yiddish, in which it was written by Ovsey Driz, a wonderful Russian Jewish poet and writer, as part of a cycle “The bead bookmark”. This poem-story is called “Helem traditions” (my own loose translation):
From times immemorial there were mice in Helem.
Not one, not two, not a thousand – but, perhaps, a million.
A short while ago we have celebrated Hanukkah, and at the party in my son’s school a few girls have staged and performed the old and well-loved song by Hava Frankel (lyrics) and Dvora Havkin (music), Hanna Zelda. To my delight, I have discovered a rather charming translation of this humorous song and bring it here (taken from ETNI website; translators’ names given as Ayala, Tanya, Menachem):
Oh Hanna Zelda, my beloved wife,
The Feast of Hanukka has come and arrived,
And at Hanukka, my soul really aches,
For to eat some sweet potato cakes.
In the army they taught us that jumping the chain of command is against military law. Breaking this law would lead to being prosecuted for undermining authority, and to rather unpleasant results. For the perpetrator.
Today we are no longer in the army, and no-one will prosecute us for jumping the chain of command.
However, I would like to bring to the discussion table a totally different view of said chain of command and the correct way to use it.
The best way to take the struggle out of Quality Assurance is by a change in our approach, empower the people, instead of keeping them powerless. Cooperation, instead of competition.
But is YOUR organization ready for that change in approach? Have YOU began to make the change, but it is still not seeping all through to mid-management team?
Maof Dvora offers a solution for two challenges, in one:
- Your human resources department is wreaking its brains to think up what to do wiht you this year: another jeep drive? Kayak rowing? Bowling night?
- You are unsure how to expand the change you began making to include your mid-management team.
Many, way too many people think that the purpose of Quality Assurance is… like policemen: to stop “offences”’ “failures” and “problems” from occurring. And if they or some of them still insist on occurring – well, to “catch” those responsible and make sure they do it no more.