Quality with a Smile – Struggle Free
An approach that will take you to another level
Post Views: 1,213 7 Secrets of Root Cause Analysis 26 בספטמבר 2014 This time I would like to offer you an article I have read on the web, following a discussion on one of the professional social networks, focused on the best tools for making a good root cause analysis of a problem. The article …
We have spoken of variance, we have spoken of uncertainty, let us now talk of accuracy. The concepts are inseparable.I would like to illustrate accuracy through stories of two renowned archers from history, or legend, depending on whom you ask.
Most of us dislike uncertainty, by our very nature. It evokes fear of what the future holds, of losing control, of helplessness. We like being in control, knowing what to expect. Since we developed our scientific and logical thought, we rely on our logic.
And what is logic? A deduction based on our experience: “if A then B”.
Last week, we held a discussion in class in the Quality Engineering course program, while answering questions in preparation for the ICQE exam. A student has asked me whether I truly thought that not all knowledge is always helpful. I replied that indeed this was so. Moreover,..
Over 50 years ago Dr. W.Edwards Deming has formulated his famous 14 Points, which are studied in every Quality Assurance course ever since. Today I would like to talk about the 11th Point of Deming’s 14 Points: “Eliminate numerical quotas for the workforce and numerical goals for management”.