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Posts Tagged: approach

אילוסטרציה: העצמה

Dream Realization – an offer for an Empowerment Class

A week ago, I met with a group of students from Quality Engineering course held last year at the Riyan Center in Rama village, conducted by the Erez College in Shlomi. The Riyan Center is an organization dedicated to helping the Arab and minorities to find better employment, and this course was for the Druze and Circassian students. It ended in summer 2017 with the students taking the external exam held by the Israel Society for Quality, ICQE, which 71% passed of the 17 students who attended. (more…)


What’s the deal with the change?

A few weeks ago, a student asked me a very interesting question, following a discussion about her frustration with improper Quality Assurance practices in the organization where another student, her friends, works. The question she asked was: “What’s the deal with the changes you’re always talking about? Is it really necessary in Quality Assurance to always make changes? Can’t we leave something that works as is?”

Well, the short answer is: that’s right, we must constantly make changes.

The longer answer is this article, triggered by the conversation. (more…)

Illustration for training

The changes in ISO 9001 standard in a whole different light

Ever since the appearance of the new revision of the ISO 9001 standard was published, I see incessant discussions of frightened Quality Assurance people on the differences between the revisions of 2015 and that of 2008, as well as a multitude of classes and trainings promising to help with the transition from the previous to the new.

However, as I am coming from a different approach, in my opinion, and of those who share my or similar approach, there is little real difference between the new, 2015 revision and the previous one. (more…)

אילוסטרציה: מסלולי הכשרה

New and renewed training plans

I am very happy to announce that “Maof Dvora” invites you all to benefit from a variety of new training plans and also some reviewed ones, which have gone through much rethinking and fine-tuning. (more…)

Illustration: working together

The ego and bandwidth

Last week, following a discussion we held in class in the Quality Engineering course program, while answering questions in preparation for the ICQE exam, a student has asked me whether I truly thought that not all knowledge is always helpful. I replied that indeed this was so, and that it is my belief that sometimes, certain knowledge may not only be unhelpful but even harmful.

Being well aware that an answer such as this may result in a storm of protests, I had to elaborate and thoroughly explain and base my meaning. 


Illustration: glass slipper

Cinderella’s glass slippers and the power of words

Today’s discussion is going to be somewhat different than usual. I would like to talk about the importance of words in our lives, despite the fact that most of us don’t usually credit them with any importance at all. How a single word can shape the concepts and paradigms of whole people’s and countries.

The familiar story I have chosen to focus on today is, as you have already guessed, the story of Cinderella.


Fun and relaxation combined with empowerment classes

The best way to take the struggle out of Quality Assurance is by a change in our approach, empower the people, instead of keeping them powerless. Cooperation, instead of competition.

But is YOUR organization ready for that change in approach? Have YOU began to make the change, but it is still not seeping all through to mid-management team?

Maof Dvora offers a solution for two challenges, in one:

  • Your human resources department is wreaking its brains to think up what to do wiht you this year: another jeep drive? Kayak rowing? Bowling night?
  • You are unsure how to expand the change you began making to include your mid-management team.


Illustration: East and West

East and West

“Oh, East is East, and West is West, and never the twain shall meet,
Till Earth and Sky stand presently at God’s great Judgment Seat…”

Thus Joseph Rudyard Kipling (1865–1936), the great British writer, poet, journalist opens his well-known poem The Ballad of East and West.

Aside from the fact that Rudyard Kipling is my all-time favorite poet, and one who truly combines the East and West in the most magical of ways for both children and adults, I have chosen to cite the words of this poem here for another reason. (more…)

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